Accessibility Statement
Our Commitment
Script Study Hub is committed to ensuring that our platform and all digital content are accessible to everyone, including people with disabilities. We believe that equal access to educational resources is fundamental, and we continuously work to improve the accessibility of our services in line with recognised international standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
We are partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to address known gaps.
Accessibility Features
The following features and practices are implemented across our platform:
Perceivable
Text Alternatives: Images, icons, and non-text content include descriptive alternative text where appropriate.
Colour Contrast: Text and interactive elements are designed to meet a minimum contrast ratio of 7:1 against their backgrounds to ensure readability for users with low vision or colour deficiencies.
Resizable Text: Content can be resized up to 200% using browser controls without loss of content or functionality.
Adaptable Layouts: Page layouts adapt to different screen sizes and orientations, including mobile devices and tablets.
Operable
Keyboard Navigation: All interactive elements, including navigation menus, quiz controls, and form fields, are accessible via keyboard without requiring a mouse.
Focus Indicators: Visible focus indicators are provided for all keyboard-navigable elements.
Skip Navigation: Skip-to-content links are provided to allow keyboard and screen reader users to bypass repetitive navigation.
No Seizure Triggers: Content does not contain flashing elements that exceed safe thresholds as defined by WCAG guidelines.
Sufficient Time: Where timed interactions exist, users are given the option to extend or disable time limits where technically feasible.
Understandable
Language Declaration: The primary language of each page is declared in the HTML to assist screen readers and translation tools.
Consistent Navigation: Navigation menus and interface components appear consistently throughout the platform.
Error Identification: Form errors are clearly identified and described in text, with suggestions for correction provided where possible.
Labels and Instructions: All form fields include visible labels and, where relevant, instructional text to guide users.
Robust
Semantic Markup: Pages are built using valid, semantic HTML to ensure compatibility with current and future assistive technologies.
ARIA Attributes: ARIA (Accessible Rich Internet Applications) landmarks and attributes are used where native HTML semantics are insufficient to convey role, state, or property information.
Assistive Technology Compatibility: The platform is tested for compatibility with commonly used screen readers and assistive input devices.
Known Limitations
Despite our efforts, some areas of the platform may not yet fully meet accessibility standards. Known limitations include:
| Area | Limitation | Status |
|---|---|---|
| Interactive Quiz Elements | Some complex drag-and-drop question types may not be fully operable via keyboard alone | Under review |
| Third-Party Embedded Content | External tools or embedded media players may not fully conform to WCAG 2.1 AA | Ongoing monitoring |
| PDF Resources | Some downloadable documents may not be fully tagged for screen reader access | Being remediated |
| Legacy Content | Older content created before current accessibility standards were adopted may contain gaps | Scheduled for review |
We are committed to resolving these limitations progressively. If you encounter a specific barrier, please contact us directly so we can prioritise accordingly.
Assistive Technologies Supported
Our platform is designed and tested to work with the following assistive technologies:
| Assistive Technology | Supported Browsers |
|---|---|
| Screen readers (e.g. NVDA, JAWS, VoiceOver) | Chrome, Firefox, Safari, Edge |
| Keyboard-only navigation | All major modern browsers |
| Browser zoom and text scaling | All major modern browsers |
| High contrast modes | Windows High Contrast, macOS Increase Contrast |
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience any barriers, encounter content that is inaccessible, or require information in an alternative format, please contact us:
Script Study Hub
7 Rust Avenue, Whangarei, Whangarei 0110, New Zealand
Email: info@scriptstudyhub.com
Phone: +64 7 834 8111
We aim to respond to accessibility feedback within 5 business days. We will work with you to provide the information or functionality you need through an accessible alternative where a barrier cannot be immediately resolved.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may escalate your complaint through our formal feedback process by contacting us in writing at the address above. We take all accessibility complaints seriously and will investigate them thoroughly.
Third-Party Content and Tools
Our platform may include content, tools, or services provided by third parties. While we make reasonable efforts to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We encourage third-party providers to conform to WCAG 2.1 and will raise accessibility concerns with them where identified.
Ongoing Improvement
Accessibility is an ongoing effort. We conduct periodic accessibility audits, incorporate user feedback, and train our development and content teams on accessibility best practices. Our goal is to progressively improve conformance and remove barriers across all areas of the platform.
This statement is reviewed and updated regularly to reflect the current state of our platform's accessibility.
Technical Specifications
Our platform relies on the following technologies for conformance:
HTML5 - Semantic structure and content
CSS3 - Visual presentation and responsive layout
JavaScript - Interactive functionality and dynamic content
WAI-ARIA 1.1 - Enhanced accessibility semantics for dynamic components
Accessibility features depend on the user's browser and assistive technology supporting these specifications correctly. We recommend using up-to-date versions of supported browsers and assistive technologies for the best experience.